Can the price change after I order?
No. The price shown when you order is the one you accept, and it's locked. Only a change on your side, before the vehicle is taken in charge, can produce a new estimate.
Which auctions do you serve?
We pick up at IAA, ADESA, Impact, Copart and MPI branches, among others, as well as private auctions, in Ontario, Quebec, the Maritimes and the West. For another pickup point, ask us for a quote.
Do you haul non-running vehicles?
Yes. A surcharge applies; it's shown in the estimate, before you confirm the order.
How am I kept informed?
Every status change shows in the portal, with that step's photos. You also receive email notices, according to your account preferences.
In which currency am I invoiced?
In Canadian or US dollars. The exchange rate used is locked on the invoice when it's issued: it doesn't move afterwards.
How do I open an account?
Accounts are opened by our team. Write to us and choose "Become a client" in the contact form: we'll reach out to set everything up.